Child Care Resources & Referral - Early Learning Coalition of Duval

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Find Child Care Resource & Referral

Find Child Care Resources & Referrals

Child Care Resource and Referral (CCR&R) is a free and confidential service for families. The ELC of Duval’s trained staff helps you find quality child care and early learning programs and connects you with other community resources such as food, medical care, workforce support, housing assistance, financial assistance programs, and more.

All families receiving Child Care Resource and Referral services will be contacted to complete a voluntary survey to gauge your customer service experience with our office. All responses are anonymous and confidential and will not affect your services.

Contact & Hours of Operation

Contact Us: 904-208-2044

Monday – Thursday
7 a.m. to 6 p.m. – Bowden Road location
8 a.m. to 5 p.m. – Dunn Avenue location

Friday
8:00 a.m. to noon (closed to the public)

Request for Information

If you are interested in receiving information, please complete the request for information form below and submit.

Parent's Name:
Email Address:
Phone Number:
Zip Code:
Primary Language:
DOB Child #1:
DOB Child #2:
DOB Child #3:
DOB Child #4:
Relationship to Child:
Reason for Care:
Resources:
If "Child Care Listing" is selected, please answer the following (8) questions.
What type of child care facility is preferred?
What is the reason child care is needed?
What issues are you experiencing in securing child care? (Check all that apply)
Schedule Needed
Is transportation needed?
Are there special needs to be addressed?
Do you have other scheduling needs?
How do you want to receive your resource information?

Find Child Care

The Department of Children and Families (DCF) maintains a database of child care and early learning providers. Click here to find a provider.

Identify Quality Child Care

Choosing a child care program for your child is one the most important decisions you’ll ever make. There are more than 400 programs in Duval County. How do you begin to identify quality child care?

Step
1

Identify What Is Important To Your Family

Factors families should consider

  • Location
  • Hours of operation
  • Facility Type
  • Availability of Transportation
  • Health and Safety Record
  • Size of class
Step
2

Do Your Research

Contact CCR&R and discuss what's important to you. The CCR&R specialist can provide you with a list of providers that meet your family's requirements.

  • Visit at least 3 providers
  • Observe and talk with the teachers who should be caring, qualified, and well-organized
  • Stay for at least 30 minutes, walk around, and look at the whole program
  • Ask for references
Step
3

Reach For The Stars

The Guiding Stars of Duval (GSOD) is a tool for families to identify quality of early learning and child care programs and help guide decision-making. Providers that participate in the GSOD program commit to not only meeting the basic requirements for licensing set by the State of Florida, but they also agree to hold themselves accountable to higher standards.

Programs are measured on important indicators and standards such as teacher education and training, teacher-child interactions, child screenings, and curriculum. Ratings range from one (1) star to five (5) stars.

Click here for a list of current GSOD providers.

Meets a few of the quality standards
Meets some of the quality standards
Consistently good quality
Consistently high quality
Consistently exemplary quality

2023 - 2024 GSOD Providers

Click Here
Step
4

Choose Wisely

The right early learning program helps your child learn new skills and develop socially. Look for positive and caring relationships between teachers and children.

Visit the CC&R "Resources & Tutorials" section at the bottom of this page for quality checklists to assist you.

Types of Early Learning & Care Available

School Readiness Program

Provides financial assistance to eligible families to offset the expense of child care by paying a reduced parent fee.

Voluntary Prekindergarten (VPK) Program

Is a free prekindergarten program for 4- and 5-year-olds who reside in Florida. Participating children must be 4 years of age on or before September 1 of the current school year. Families can enroll their child in Florida’s education program that year or wait until the following year when their child is five.

Success by Six

Is a program funded by the United Way. It’s an initiative that offers two-year scholarships to families who do not qualify for state subsidies, providing their children with access to high-quality early learning.

Community Resources

Below are a few local community resources. For additional resources, click here for the Community Resource Guide.

Child Care Assistance
& Support		Early Learning Coalition of Duval
904-208-2044

Early Steps – NE Florida
904-427-7600

Episcopal Children’s Services
904-726-1500		Click Here


Click Here


Click Here
Dental CareFL Health Dept.  Children’s Dental Care
904-253-1230		Click Here
Department of Children & FamiliesEconomic Self-Sufficiency
850-300-4323

Temporary Cash Assistance
850-300-4323		Click Here


Click Here
Directories of Local ResourcesMy Florida My Family
850-300-4323

United Way 211
211		Click Here


Click Here
Family Planning Clinical ServicesFL Health Dept. Family Planning
904-253-1130		Click Here
Food PantriesFeeding NE Florida

Catholic Charities Food Pantry
904-253-1130		Click Here

Click Here
Food Assistance ProgramsSupplemental Nutrition Assistance Program (SNAP)
850-300-4323

WIC Program
904-253-1500
Click Here


Click Here
Home Visiting ProgramsFlorida Maternal Infant & Early Childhood Home Visiting
904-253-1130		Click Here
Homeless Shelters & ResourcesCity Rescue Mission
904-421-5161

Clara White Mission
904-354-4162

DCF – Office of Homelessness
850-922-4691

Sulzbacher Center
904-359-0457

Trinity Rescue Mission
904-355-1205		Click Here


Click Here


Click Here


Click Here


Click Here
Mental Health ServicesCity of Jacksonville Mental Health Services
904-358-2411

Jacksonville Behavioral Health LLC
800-233-3596
Click Here


Click Here
Northeast Florida Community Action AgencyBenefits.gov – Florida Low-Income Home Energy Assistance Program
904-362-8052

Low-Income Home Energy Assistance Program
904-362-8052
Click Here


Click Here

Types of Early Learning & Care Available

School Readiness Program

Provides financial assistance to eligible families to offset the expense of child care by paying a reduced parent fee.

Voluntary Prekindergarten (VPK) Program

Is a free prekindergarten program for 4- and 5-year-olds who reside in Florida. Participating children must be 4 years of age on or before September 1 of the current school year. Families can enroll their child in Florida’s education program that year or wait until the following year when their child is five.

Early Head Start/Head Start

Programs promote the school readiness of infants, toddlers, and preschool-aged children from low-income families. Services are provided in a variety of settings including centers, family child care, and children’s own home. Head Start programs engage parents and key family members in positive relationships, with focus on family wellbeing.

Success by Six

Is a program funded by the United Way. It’s an initiative that offers two-year scholarships to families who do not qualify for state subsidies, providing their children with access to high-quality early learning.

School Readiness Program

Provides financial assistance to eligible families to offset the expense of child care by paying a reduced parent fee.

Voluntary Prekindergarten (VPK) Program

Is a free prekindergarten program for 4- and 5-year-olds who reside in Florida. Participating children must be 4 years of age on or before September 1 of the current school year. Families can enroll their child in Florida’s education program that year or wait until the following year when their child is five.

Early Head Start

Programs promote the school readiness of infants, toddlers, and preschool-aged children from low-income families. Services are provided in a variety of settings including centers, family child care, and children’s own home. Head Start programs engage parents and key family members in positive relationships, with focus on family wellbeing.

Success by Six

Is a program funded by the United Way. It’s an initiative that offers two-year scholarships to families who do not qualify for state subsidies, providing their children with access to high-quality early learning.

CC&RR Resources & Tutorials

Child Care Centers and Preschool Quality ChecklistClick Here
Family Child Care Home Quality ChecklistClick Here
The Family Guide to Selecting Quality Early Learning ProgramsClick Here

Questions? Call CCR&R at 904-208-2044

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